HM Cragg
  • Minneapolis, MN, USA
  • Full Time

HM Cragg has been providing quality backup power solutions since 1968 as a manufacturer's representative and distributor of uninterruptible power systems, power electronics, backup battery applications, and other complementary products.  Headquartered in Eden Prairie, MN, we maintain a national presence with an additional office in Sioux Falls, SD, two distribution centers in Minnesota and North Carolina, and sales personnel located across the country.


HM Cragg provides a full range of preventive maintenance services for backup battery and UPS applications as well as installation services for telecom, switchgear and control, and power plant environments.


As an employee-owned company, we are truly invested in delivering quality products and services on time, every time.  We are committed to empowering our customers with the expertise and customer service on which our reputation is built.


Installation and Service Technician, Multiple Levels


The Installation & Service Technician is responsible for the overall development and implementation of various installation and maintenance services.  The person in this position will provide these services in the field at customer sites as well as in the HM Cragg corporate facility. 




  • Install/removes common system equipment/hardware, including wiring and connections on non working equipment.
  • Adheres to the installation methods and standards per Telcordia GR-1275-CORE
  • Demonstrates proper operation of basic tools and test equipment
  • Supplies and organizes trucks with all equipment necessary to perform job functions at various sites.
  • Proactively  stays up to date on safety training,  compliance and knowledge of HAZMAT and DOT requirements
  • Continually trains and develops to advance to next levels of Installation and Field Technician 
  • Conforms to all safety standards
  • Perform other assignments as assigned


Level Specific Responsibilities:


Note:  Technicians SHALL NOT perform work operations or job activities on working equipment or live circuits.





  • Ability to take direction, communication and supervision from upper levels of Installation and Field Technicians, Service Manager, and assigned Project Manager
  • Excellent communication and customer service skills
  • Excellent attendance record



  • High school diploma or equivalent
  • Minimum 2-years Electrical degree or equivalent experience preferred
  • Ability to work at various heights
  • Ability to lift 150 pounds repetitively
  • Ability to obtain Class C Commercial Drivers License with Hazardous Material Endorsement within 90 days of hire
  • Must pass a physical exam, background check and drug test within 90 days of hire


Travel expectations:  

  • Required travel to customer sites out of town for overnight and/or extended periods of time


Company Benefits

As an ESOP company, HM Cragg is truly invested in the success of the company and of our employee-owners. The ESOP (Employee Stock Ownership Plan) is a company-funded deferred compensation plan that distributes stock ownership to HM Cragg employees. As an employee, each individual has a vested interest in our current and future successes. HM Cragg also provides a matching 401K plan, comprehensive healthcare, dental insurance, and paid time off.

HM Cragg
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