HM Cragg
  • Minneapolis, MN, USA
  • Full Time

Position Overview:
The Master Technician will install, start-up, repair, and perform routine and preventative maintenance on generators and back-up power systems. They will provide leadership and mentoring of more junior technicians.


Reporting Relationship: The Master Technician reports to the Service Manager

Responsibilities/Accountabilities:
Able to perform generator repairs of industrial generators as well as perform preventative maintenance
Able to perform generator and transfer switch troubleshooting and diagnostics
Provide work direction to junior technicians
Monitor status of work and drive efficient production from colleagues
Maintains knowledge of updated changes in various models of equipment
Evaluates and recommends any required repairs
Excellent customer skills
Proactively stays up to date on safety training, compliance and knowledge of HAZ MAT and DOT requirements
Continually trains and develops to meet needs of department
Perform other duties as assigned

Requirements:

Skills/Knowledge
Possess a strong working knowledge of the Technician position and how it relates to the overall business and its' objectives
Must conform to company policies and procedures and meet company goals and objectives as well as protect the company assets and interests
Must have and be able to maintain a current driver's license per HM Cragg insurance carrier standard
Must be able to pass and maintain drug and alcohol testing requirements
Must be computer literate, a Windows based environment preferred (MS Word, Excel, Power Point, Access, Outlook)
Must be dependable and able to work independently
Must be able to lift 50 pounds and able to bend and twist several times a day
Must be able to work flexible hours, days, travel and stay overnight
Ability to maintain a professional appearance, promote and maintain a clean, neat and safe work environment
Possess troubleshooting skills and be able to effectively operate basic tools and equipment

Personal Attributes
Demonstrates honesty and integrity in work and relationships
Demonstrates servant-based principles with internal and external customers
Demonstrates innovation/creativity in work
Possesses strong work ethic and takes ownership of both company and client goals/objectives
Focused on understanding, meeting and exceeding customer expectations
Focused on collaboration and team work for the mutual success of the company and its employees
Demonstrates a willingness to sacrifice personal time for the company as conditions warrant
Travel expectations:
Up to 50% based on HMC projects and time of year.

 

Posting Qualifications:
High school diploma or equivalent
EGSA and/or Generac Certified Master Technician
3+ years experience installing/repairing generators and generator controls
Efficient in Microsoft Suite products including Excel, Word, Outlook and Power Point
Must pass a physical exam, background check and drug test within 90 days of hire

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. HM Cragg reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

HM Cragg
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